Shipping policy

DELIVERY OPTIONS & CHARGES

Online orders are shipped and delivered on Monday to Friday, excluding major public holidays. All orders are subject to authorization, only authorized orders will be processed and shipped.

Below are the shipping service options and delivery times available for your products. Please select the option that best suits your delivery needs during Checkout.

Standard Delivery Option

  • Most orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability.
  • Most orders shipped via Standard Service are delivered within 3 - 5 business days (West Malaysia) and 3 -7 business days (East Malaysia) from the order's ship date.
  • Orders cannot be shipped to P.O. Box addresses.
  • We use standard Poslaju SendParcel service for delivery.

Shipments to Other Countries

  • We are sorry, we only delivers within Malaysia.

Please note:

  • All orders require a signature upon delivery. If you are not there to sign for your order, we will delivery for second attempt.
  • If both deliveries failed (1st and 2nd attempt), the order will be cancelled.
  • We ships all orders from Penang. Delivery lead times will be based on location. Delivery areas further away from cities and rural addresses will result in longer lead times.